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REFUND POLICY

Effective Date: 20.02.2025

We want you to be satisfied with your purchase. If you are not completely happy, you may request a refund under the following conditions:

1. Eligibility

  • Items must be returned in their original condition within [number] days of purchase.

  • Proof of purchase is required.

2. Non-Refundable Items

  • Custom-made or digital products are non-refundable unless defective.

  • Gift cards and downloadable software products are non-refundable.

3. Refund Process

  • To request a refund, contact us at pitteand@gmail.com with your order details.

  • We will provide instructions for returning the item if applicable.

4. Processing Time

  • Refunds will be processed within 14 business days upon receiving and inspecting the returned item.

  • The refund will be credited to the original payment method.

5. Shipping Costs

  • Shipping costs for returning an item are the responsibility of the customer unless the product is defective or incorrect.

  • Original shipping fees are non-refundable.

6. Contact Us

If you have any questions about our refund policy, please contact us at pitteand@gmail.com.

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